After weeks of testimony from customers left in the cold and dark by damage from severe winter storms, state regulators on July 25 ordered Jersey Central Power & Light (JCP&L) to clean up its storm-response act. Recommendations issued by the State of New Jersey Board of Public Utilities (BPU) include hiring more skilled workers, training more workers in damage-assessment, and making sure call centers can track where crews are working to restore power. Regulators also told the utility to better manage crews sent by outside entities to repair storm damage, and to review its program for managing trees and vegetation around power lines. The order came in the wake of public hearings about the failure of utilities statewide to repair power outages caused by a series of nor’easters in March. Other utilities targeted included, among others, Public Service Electric & Gas Company and Rockland Electric Company, both in northern New Jersey, and Atlantic City Electric Company. ...